People And Personal Interaction Matter To Us
Bottling the best natural water from Wisconsin is equally important to us as how we bring it to you. Nicolet Forest Bottling Company (pronounced Nick-o-LAY) has a progressive history in the bottled water industry of adopting new technologies early, but our old-fashioned service continues.
People Answer Our Phones
When you call us an experienced person answers the phone–because we like to talk to people. Voice mail only operates after business hours. And while we are increasingly interacting with our customers by e-mail, most of our service comes to you by personal phone calls.
Customer Care Service Manager Diane Lewis awaits your call.
Local Distributors = Personal Service
Our 25 independent distributors–mostly family-owned companies–offer local, personal service for your home and office water delivery that makes you feel respected, valued and part of our Nicolet Natural family.
- We know our customers by name and voice.
- We will call the day before your delivery to confirm what you need, if you wish.
- Our carefully screened delivery drivers respect the professionalism of your business and the privacy of your home.
Customized Service
Most of our distributors:
- Customize billing to meet your preferences.
- Maintain your special instructions for delivery drivers to accommodate your needs.
- Notify you of specials on cases, which they will deliver with the 3-gallon and 5-gallon bottles, and other great, natural bottled-water products.
The Extra Mile
Our delivery drivers offer extra assistance to our disabled and elderly customers. They also notice when something is out of the ordinary, and contact someone if needed.
We care about you. Contact us for a guaranteed reply.
Fresh from our forest, delivered to your door–Nicolet Natural Artesian Water.
